Contact us.
Please feel free to reach out with any questions, suggestions, or concerns!
Return Policy:
Any unwashed, untainted item may be returned for a full refund, store credit, or exchanged for another item valued at the same price, if it is within 15 days of purchase. If wishing to exchange the unwanted item for an item valued at a higher price, you will only be expected to pay the difference in the price of the items. You will not be required to pay shipping to return the item through the mail, or to receive your exchange. Once the unwanted item has been received by Witherspoon & Co., a refund will be issued. If you are exchanging the item, your new item will ship once the old one has been received. Please reach out using the contact form above to initiate a refund or an exchange. For any damaged or missing items, please contact us right away using the same source. You may also DM our Facebook or Instagram accounts with any concerns. *Return policy is subject to change over time. A notification of the updated policy will be sent via email, Facebook, & Instagram, if changes occur.
FAQs
Is your website secure?
Yes. For your comfort, you can confirm this by verifying that the lock icon is located in the search bar on the check out page.
Where are you located?
Currently, we have no physical store. We are exclusively located online. You can also check our pop up schedule page to see where our mobile boutique is headed next!
How can I contact you?
You may reach out via email through the contact form above. You may also send a direct email to jwitherspoon@witherspoonandco.com. We also respond to DMs through our socials.
How can I find you through social media?
You can find us by searching @witherspoonandco on either Facebook, Instagram, or TikTok, or by clicking the social media icons on our website.
How soon will my order ship?
Once an order has been received, it will take 24-48 hours to process your order. All orders will ship from Trenton, TN, via USPS. Once shipped, you will be notified through email, and be provided with tracking information.
What is the shipping cost?
Shipping is a flat rate of $5.95 for all orders. There is also an option at checkout for porch pickup, which is free and located in Trenton TN, and an option for delivery within Trenton TN for a fee of $1.95.
What is your return policy?
You can initiate a return, via email, by reaching out through the contact form located at the top of the page. You may also reach out by sending a DM to our Facebook or Instagram account. A return is accepted within 15 days of purchase or within 15 days of receipt of item, and is eligible for a full refund or for store credit. More details are listed above the FAQ section.